Frequently Asked Questions

ABOUT

What is My XR Academy?

Discover the cutting-edge world of emerging and future technologies with My XR Academy. From artificial intelligence to XR, VR, and beyond, we’ve got you covered!

What is the minimum age required to subscribe to My XR Academy?

You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.

Which devices are compatible with the service?

The service is compatible with all mobile phones and tablets. Al you need is a minimum 3G internet connection.

Does My XR Academy use or share my account information?

No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.

SUBSCRIPTION

How much does the service cost?

R10 a day!

How do I know if my subscription has expired?

Your subscription will auto-renew and not expire unless you cancel it.

How do I cancel my subscription?

Dial *135*997#

CUSTOMER CARE

How do I contact customer care?

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Necessary

Necessary cookies (First Party Cookies) are sometimes called "strictly necessary" as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school.

Functional

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Analytics

Analytics cookies track information about visits on our website so that we can measure and improve its performance, as well as optimize our course content. These cookies help us analyze user behavior by tracking the number of visits, how visitors use the website, which site or page they come from and how long they are staying for.

Marketing

Marketing cookies are used to deliver advertising material relevant to you and your interests. They are also used to limit the number of times you see an advertisement, resulting to more targeted advertising, as well as help us measure the effectiveness of our campaigns. They are usually placed by advertising networks we collaborate with, with our permission.